Sunday, October 31, 2010

"You have money waiting ... send your info to westernu.co.uk" and back.

Recently, I got an email from someone claiming to work for Western Union and asking me to send the usual information (first name, last name, date of birth and so on).

The trained eye will immediately recognize an attempt to grab some of my personal information. So, it must be removed.

"dig MX westernu.co.uk" tells me that the mailer is hosted by hotmail. So, I sent an email informing them that there is something phishy -- sorry fishy -- there.

Surprise! Here is the answer:


Thank you for reporting spam to the MSN Hotmail Support Team. This is an auto-generated response to inform you that we have received your submission. Please note that you will not receive a reply if you respond directly to this message.


Unfortunately, in order to process your request, Hotmail Support needs a valid MSN/Hotmail hosted account.


We can help you best when you forward the spam/abusive mail as an attachment to us. The attachment should have full headers / message routing information displayed. This means that the complete “From” address of the offending message should be displayed. If you need help to do this, please visit the following website:


http://safety.msn.com/articles/junkmail.armx


If you have deleted or no longer have the message, you can still resubmit your report by sending the name of the violating MSN/Hotmail hosted account and a description of your concerns. If your submission does not involve a third party, please include your own account name in the body of your message along with the description of your concerns so we can process your report.




For further instructions on how to submit spam and abusive emails to Hotmail, please visit:


http://postmaster.msn.com/cgi-bin/dasp/postmaster.asp?ContextNav=Guidelines


For more information about MSN Hotmail’s efforts and technologies used to fight spam and abusive e-mails please visit:


http://postmaster.msn.com/cgi-bin/dasp/postmaster.asp?ContextNav=FightJunkEmail

In summary, this is not an hotmail account, nothing will be done.

I deleted the offending email, so I have no way of controlling whether the account was disabled.